Privacy policy
This Privacy Policy outlines how Smart Riga (“we,” “our,” or “us”) collects, uses, discloses, and protects your personal information when you use our website and services. We are committed to safeguarding your privacy and ensuring the security of your personal data. Please read this Privacy Policy carefully to understand how we handle your information.
The website uses cookies to fulfill the obligations set out in Paragraph 23 of Cabinet Regulation No. 399 (4 July 2017) ‘Procedure for the Registration, Quality Control and Provision of Public Administration Services’, as well as Section 10 of the Public Administration Structure Law, which requires the collection of website visits and usage statistics in order to improve the user-friendliness of the website.
Information We Collect
Personal Information:
We may collect personal information, such as your name, email address, and phone number when you voluntarily provide it to us through our website or when you contact us for support or inquiries.
Usage Data:
We automatically collect certain information about your device and how you interact with our website. This may include your IP address, browser type, operating system, and the pages you visit on our site.
How We Use Your Information
We use the information we collect for the following purposes:
- Provide Services: To deliver the services you request from us and to maintain and improve our website.
- Communications: To respond to your inquiries, send important updates, and provide customer support.
- Analytics: To analyze website usage, troubleshoot technical issues, and enhance the user experience.
- Marketing: To send you promotional materials and information about our services, if you have opted in to receive such communications.
Disclosure of Your Information
We may share your personal information with third parties in the following circumstances:
- Service Providers: We may engage third-party service providers to assist us in providing and improving our services. These providers may have access to your personal information but are contractually bound to protect it and use it only for the purposes we specify.
- Legal Compliance: We may disclose your information to comply with legal obligations or in response to valid requests from law enforcement or government agencies.
Your Choices
You have the following choices regarding your personal information:
- Access and Correction: You may access, correct, or update your personal information by contacting us.
- Marketing Communications: You can opt out of receiving marketing communications from us by following the instructions in the communication or by contacting us.
- Cookies: You can manage your cookie preferences by adjusting your browser settings.
Cookies Used on Our Website
We use cookies on our website to enhance your browsing experience.
Types of Cookies and Their Use
We use three categories of cookies, but user consent is only required for one of them. You may consent to all cookie categories or just selected ones. By consenting to a cookie category, you agree to all cookies included in that category (see detailed cookie list below). You can change your choices and withdraw your consent at any time.
Necessary Cookies
Necessary cookies are essential and enable access to different parts of the website. These cookies are stored on your computer, smartphone, tablet, or other device during your visit or for a specific period. They are set in response to actions that constitute a request for services, such as setting privacy preferences, logging in, or filling out forms. These cookies are required for the website to function and therefore cannot be disabled. User consent is not requested for this category.
Analytical Cookies
Analytical cookies allow us to count visits and traffic sources to measure and improve the performance of our website. They help us understand which pages are the most and least popular and how visitors move around the site. If you decline these cookies, your visit will not be included in our statistics, but it will not limit your use of the website.
Marketing Cookies
Targeting cookies are used to identify content that is relevant to you on this website and to provide the most suitable information about our products and services. They improve content personalization and broaden your activity on our site. These cookies may be used for our advertising campaigns on third-party websites. If you agree to the use of these cookies, we may also receive information from trusted partners’ websites where you interacted with our ads. If you decline these cookies, you will be shown general, non-personalized advertisements.
List of cookies used on our website www.smartriga.lv:
| Cookie Name | Purpose | Usage Time | Type |
|---|---|---|---|
| _ga | Used for Google Analytics to track user sessions and distinguish users. | 2 years | Third-party |
| _gid | Used for Google Analytics to distinguish users. | 24 hours | Third-party |
| _gat | Used for Google Analytics to throttle request rate. | 1 minute | Third-party |
| cookie-consent | Records user’s consent to the use of cookies on the website. | 1 year | First-party |
| session-token | Maintains user session information for security and usability. | Session | First-party |
Please note that the duration of cookie usage may vary depending on your browser settings and browsing habits. Third-party cookies, such as those used by Google Analytics, are subject to the respective companies’ privacy policies.
Information on the user’s consent to cookie creation
When visiting this website, a banner will appear notifying the user that cookies are used on the site. By clicking on the “I Agree” option, you are giving consent to all cookies used on the website and confirming that you have read the information about cookies, their purposes, and the cases when data is shared with third parties.
For “necessary” cookies, user consent is not required, as these cookies ensure the full and uninterrupted display of www.smartriga.lv website content, allowing you to log in and receive a high-quality browsing and online experience.
Our website technically stores information (IP address, date, time, etc.) about your given consent for cookies to be created on your device, as well as information (IP address, date, time, etc.) when you withdraw your consent.
Cookie rejection
If you do not want cookies to be used on your device, you can manage your cookie preferences by selecting them in the “Accept/Reject” section of the cookie list used on the website. Please note that such changes/preferences may affect the functionality of the website, and you may not be able to receive personalized offers or advertisements as a result.
Withdrawal of consent
You can change which cookies you allow us to use or refuse the use of cookies at any time. You may reject all cookies except for “necessary” ones.
If you would like to give or withdraw your consent to analytical cookies, click on the respective button:
Reset consent
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The most recent version will be posted on our website with the “Last Updated” date. Your continued use of our services following any changes constitutes your acceptance of those changes.
The controller of this website is the Riga State City Municipality’s City Development Department (Dzirnavu Street 140, Riga, LV-1050, email: pad@riga.lv). If you have any questions regarding personal data processing, we invite you to review the Privacy Policy of the City Development Department of the Riga State City Municipality, available in the “Department” section under “Data Processing” on the website, or contact the data protection officer at dac@riga.lv
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at viedpilseta@riga.lv