The project developed and implemented a pilot solution that uses artificial intelligence (AI) to automate the processing of advance payment documents and extract metadata from receipt and invoice images. The system ensures easy access to necessary forms and information, enabling automatic document completion.
The Significance of the Project for Riga
Before the implementation of this project, thousands of advance payment documents were processed manually each year, requiring significant human resources and increasing the risk of data entry errors. The fully paper-based process was time-consuming, and information had to be entered into two separate systems – ELISS (document management) and ACTO ERP (resource management). By introducing automation, the process has become faster, more cost-efficient, and supports better financial flow management within the municipality.
Target of the Project
The project aims to validate the potential of generative artificial intelligence for optimizing advance payment business processes, reducing manual data entry, and implementing a structured, automated data processing system.
Benefits for Residents
✔ More municipal resources can be redirected toward services and projects that directly benefit residents.
✔ Reduced data entry errors increase transparency and trust in the municipality’s financial management.
Project Activities
✔ Development of a sandbox solution within the Microsoft Azure infrastructure.
✔ Creation of a Microsoft Teams virtual assistant for preparing advance payment requests and settlements.
✔ Automated extraction of metadata from receipts and supporting documents.
✔ Feasibility analysis and preparation of scalability scenarios for other municipal processes.
Project Results
✔ Developed and tested an AI-based solution for advance payment and document processing.
✔ Reduced the amount of manual data entry.
Funding, Duration, and Partners
Funding source: Riga City Innovation Fund
Total budget: EUR 12,075.80
Implementation period: 2024
Project partners: Riga City Council Financial Department, WEAREDOTS Ltd.
Contact Information
Financial Department
Riga City Council
Phone: +371 67105022
Email: fd@riga.lv
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